Frequently Asked Questions
Q: How big are the bears?
Our bears are approximately 9” tall from head to toe. We also offer the white Guardian Angel and Too Blessed to be Stressed bears in a 14” size.
Q: What are the bears made of?
Our bears are made of only the highest quality fabrics and embroidery. They are stuffed with polyester fiber stuffing and P.E. pellets, and come with a high quality hangtag and the HolyBears’ eartag which is a mark of authenticity. Our bears are also individually polybagged to protect them from becoming soiled or wet in transit.
Q: Are the bears safe for children?
Yes, although our bears have been safety-tested for infants, we recommend the bears for Ages 3 and up only. VERY IMPORTANT: REMOVE ALL HANGTAGS AND PLASTIC TAG ATTACHERS BEFORE GIVING THE BEAR TO A CHILD!
Q: How quickly do you ship?
Most orders ship within 24 hours. Generally we have everything in stock, but on the rare occasion that something is backordered we will call and/or email you to let you know the approximate delivery date.
Q: What is your Minimum Order Quantity?
We have no Minimum Order. However, if you order 36 pcs or more you will receive a discount (see Dealer Order Form for details).
Q: What is your Return Policy?
We will replace or refund any incorrect, damaged or defective bears, including shipping. However, since we have no Minimum Order we do not accept returns for any other reason.
Q: How long has HolyBears been in business?
We have been in business since 1999 and have shipped over 5 million bears all over the world.
Q: What is the “symbol” on the bear’s foot?
It is a gold “halo” which is a trademark of HolyBears.
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